Simple. Fast. Secure.
The world's most affordable Bitcoin ATM

Frequently Asked Questions

  • General

  • How do I backup my BitTeller coin wallet?

    To back up your bitteller wallet first enter the setup menu. To access the system settings tap the “bitteller” text at the top of the screen six(6) times, to bring up the password entry menu. Enter the device password (default: 0000) and select “ok”

    Next scroll to the Wallet Management section of the menu and select: “Private Key”

  • Where can I find the coin address for my system?

    To view your bitteller wallet address, first enter the setup menu. To access the system settings tap the “bitteller” text at the top of the screen six(6) times, to bring up the password entry menu. Enter the device password (default: 0000) and select “ok”

    Next, scroll to the Wallet Management section of the menu and Select: “Deposit Address”

    This option will display the QR code and Coin address of the system

  • What type of bills can the system accept?

    A-4 Model accepts U.S. denominations 1, 5, 10, 20;A-6 Model accepts U.S. denominations 1, 5, 10, 20, 50, 100

  • What currencies can BitTeller Accept?

    We can support 50+ currencies, but non U.S. currencies will take some additional time to get the correct bill acceptor. For non-US currencies, you will need to add the “non-US” option under localization. Additional processing time will be needed for non-US models. For a full list of support currencies, see this page.

  • What countries do you ship to?

    We can ship to most countries, but international (outside the U.S.) will need to pay with Bitcoin, or the order will be declined.

  • Which languages does BitTeller suport?

    Currently, we only support English but we are working on localizing serveral languages. With additional processing time we can support any language.

  • Can I make a bulk purchase?

    Yes! Please contact us for more information be sure to include how many units you would like and the shipping zip code so we can provide you with a quote.

  • How do I empty the bill acceptor?

    First Unlock The Bitteller Machine

    Unlock BitTeller

    Next, remove the case housing to access the acceptor

    Open the Grey Flap to Access the Cash Receiver

    Lightly pull the spring loaded plate back to access the bills

    Remove Cash

    After cash has been removed, close the grey flap. Then attach and lock the case housing, the system is now ready to return to service.

  • How do I purchase coin using BitTeller?

    Tap Anywhere on the Bitteller Screen to bring up the purchase menu

    Scan your wallet qr code/address on your mobile device using the camera on top of the bitteller screen.

    Once your address has been scanned and accepted, insert your bills into the machine

    Once all bills have been inserted, tap the complete transaction button, BTC will be sent instantly to your mobile wallet.

    If you need to cancel the transaction tap the cancel transaction button (time limited)

    A QR code and your transaction details will then be displayed for you to scan, and verify the transaction has been completed.

    You can also watch our short demo on youtube

  • Where can I buy Bitcoin for my BitTeller system?

    In the United States Coinbase, and Circle offer purchases with credit cards and bank transfers.

  • What does BitTeller base the price on?

    BitTeller uses multiple sources to get accurate market pricing. Bitteller operators can set prices based on percentages to earn money on each transaction.

  • How can I legally operate a Bitcoin ATM

    BitTeller offers no legal advice in regards to who can operate a BitTeller, or in what manor. Please consult a lawyer and consider local and federal laws that regulate bitcoin and money service businesses.

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